Kinds Of communication

                                  Kinds of Communication

Internal Communication:

¢ Downward

¢ Upward

¢ Horizontal

¢ Downward Communication:

— Employees get from management

— Motivation/ more efficient

— Show benefits

— Produces more efficient employees

¢ Upward Communications:

— Management gets from employees

— Nowadays frank comments are welcomed

— Managers also seek opinions from employees before making important decisions

¢ Horizontal Communication:

— Peer to peer communication

— Continues throughout the day

— If effective produces positive results

¢ Examples:

— Memos, Teleconferencing, Meetings, Letters